As businesses grow, business owners often find it hard to stay on top of the magnitude of calls coming in throughout the day. If you find that you are regularly losing precious time handling phone calls, it may be time to consider hiring a call answering service. What should you expect once you sign up?
High Quality Service with Less Distractions
With a team of US-based receptionists handling your calls, you can go about your day assured that each of your customers is treated with the same professionalism that your business has always prided itself on delivering. Additionally, you’ll no longer have to worry about missed calls leading to missed connections.
No two businesses operate exactly the same way, and that’s why services like My Admin Co offer plenty of customizability. You have full control over how we handle incoming calls. Should they come straight to our team, be forwarded after one ring or be forwarded after multiple rings? The choice is yours. Of course, when we do handle your calls, each customer will be greeted with a custom greeting of your choice. When the time comes to get you involved, there are a hand full of ways we can do so. We can forward calls directly to you, send them to voicemail, take a message or more depending on your preferences.
If you are on the fence between hiring your own receptionist and hiring a call answering service, you will find that a call answering service is much more cost effective. Rather than hiring a new employee and paying their salary, call answering services charge a monthly flat rate at a fraction of the cost.
Not all inquiries occur within standard 9-5 business hours. That’s why call answering services like My Admin Co have receptionists on hand, ready to handle your calls from 8:00 in the morning until 6:00pm. This ten-hour span allows your customers’ needs will be met regardless of when they make contact.
Learn More About Call Answering Services with My Admin Co
My Admin Co understands how challenging it is to juggle all the responsibilities that come with running a small business, and can help with yours! That’s why we offer reliable, convenient, and affordable administrative services, including a call answering service. To learn more about our services and take administrative tasks off of your plate, visit us online or call us today at (410) 324-3934.