Receiving an email notifying you of a sale to a new customer is always exciting. After all, it means that your marketing efforts are paying off! However, there is something that offers an even higher return on investment at a fraction of the cost—retaining your...
This fall, most consumers expect inflation to decline. Gas prices are finally coming down, and Americans consider that to be a good sign. However, many businesses are still dealing with high material, labor and transportation costs. Are you changing prices due to...
As a business owner, there are many things you need to provide for your staff, and one of the most critical for employee growth is constructive criticism. Without effective guidance your staff has no way to tell if their work is satisfactory or how they can improve....
When customers experience issues with a product or detect an issue with billing, one of their first moves will be to give your business a call to sort it out. Now, its entirely possible that they will approach this situation with a bit of frustration, but your team...
Our work environment has an impact on our motivation, mood, mental health and productivity. On top of that, the last year has been a draining one for employees part of nearly every industry due to the COVID-19 pandemic. That’s why, moving forward, cultivating a...
The best candidates don’t stay available for long, which can make it quite difficult to find the perfect receptionist for your business. If you are currently searching for a new receptionist, here are the three key traits we look for when adding receptionists to our...
