May 2, 2018 | Customer Service, Digital Marketing, Marketing, Marketing Trends, Social Media
Facebook Live is a powerful tool for engaging with your current customers and Facebook fans. Over the past year, Facebook Live has exploded in popularity for one simple reason—it gets real results. If you’re interested in taking your marketing to the next level, you...
Mar 14, 2018 | Customer Service, Facebook, Marketing Trends, Mobile Websites
If a picture is worth one thousand words, how many words do social media users throughout the world generate every day on Pinterest, Facebook, Instagram and Snapchat? AI and image recognition are just two of the new forms of technology that will change social media...
Mar 6, 2018 | Customer Service, Marketing Trends, Mobile Websites, Responsive Website Design
How long does your website take to load? At Amazon.com, an in-house study found that a 100-millisecond delay could lead to a revenue drop of one percent. Websites that have a slow loading speed experience both decreased user satisfaction and lower revenue per user....
Feb 7, 2018 | Customer Service, Entrepreneurs, Small Biz
Have you noticed that the terms “small business” and “local business” are often used interchangeably? Many people, including entrepreneurs, assume that the roots of a successful small business are always found in the surrounding community. While that does happen,...
Jan 10, 2018 | Customer Service, Facebook, Small Biz, Social Media
A whopping 80% of companies hope to integrate chatbots into their customer service strategies by 2020. Are you part of the 20% still unsure about whether they could help your business? Why Are Chatbots Trending? Chatbots offer a tremendous amount of flexibility and...
Dec 6, 2017 | Customer Service, Millennials, Small Biz, Startup
The demands of consumers are rapidly changing as millennials grow into their purchasing power and older adults adapt to the trends. Millennials are known as the generation that is comfortable tweeting, snapchatting and oversharing on social media but not picking up...
